1. Introduction
Welcome to forbesflats.in ("Website", "we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or submit an enquiry about Fab Luxe Residences by Forbes Global Properties.
By using this Website or submitting any form, you consent to the data practices described in this policy. If you do not agree, please do not use this Website or submit your details.
2. Who We Are
forbesflats.in is a marketing and information website for Fab Luxe Residences, a residential project by Forbes Global Properties located at Sector 4, Greater Noida West, Uttar Pradesh, India.
Data Controller: Forbes Global Properties (Marketing Team)
Website: forbesflats.in
Email: info@forbesflats.in
Phone: +91 90905 04064
Address: Sector 4, Greater Noida West, Uttar Pradesh — 201306
3. Information We Collect
3.1 Personal Information You Provide
When you fill out a contact form, lead form, or enquiry on this Website, we may collect:
- Full name
- Mobile phone number
- Email address
- Configuration preference (3 BHK / 4 BHK)
- Budget range
- Employment type (if provided for loan consultation)
- Preferred site visit date and time
- Any message or query you submit in the form
3.2 Automatically Collected Information
When you visit this Website, we may automatically collect:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring URL (the page that brought you here)
- Device type (mobile, desktop, tablet)
This data is collected through cookies and analytics tools (see Section 9).
4. How We Collect Your Information
We collect information through:
- Contact and lead forms on this Website (hero form, popup forms, page-specific forms)
- WhatsApp — if you initiate a chat via our WhatsApp link
- Phone calls — if you call us directly
- Cookies and analytics — automatically when you browse the Website
5. How We Use Your Information
We use the information collected for the following purposes:
- To respond to your enquiry — our property advisors will contact you via phone or WhatsApp to provide pricing, floor plans, and project details
- To send requested documents — price lists, floor plan PDFs, cost sheets, and brochures you request
- To schedule site visits — coordinate visit timing and logistics
- To provide home loan assistance — connect you with our loan advisor or bank partners if requested
- To send relevant updates — project construction updates, pricing changes, offers (you may opt out at any time)
- To improve our Website — analytics data helps us understand how users interact with our content
- To comply with legal obligations — as required by applicable Indian law
We do not use your information for automated decision-making or profiling that produces legal effects.
6. Legal Basis for Processing
We process your personal data on the following bases:
- Consent: You voluntarily provide your details via a form and consent to being contacted, as stated in the form submission text
- Legitimate Interest: We have a legitimate interest in following up on property enquiries and providing relevant project information to prospective buyers
- Contract Performance: If you proceed to book a unit, processing is necessary to fulfil the booking agreement
7. Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your data with:
- Forbes Global Properties (Developer): For processing your booking or enquiry directly with the developer's sales team
- Bank and HFC Partners: Only with your explicit consent, if you request home loan assistance. We share your contact details with the relevant bank's representative
- Analytics Providers: Anonymised/aggregated data may be shared with Google Analytics or similar tools for website performance analysis
- Communication Platforms: WhatsApp Business API (Meta) is used to communicate with you when you initiate WhatsApp contact
- Legal Authorities: If required by law, court order, or government regulation, we may disclose your data to the appropriate authority
All data-sharing partners are required to maintain confidentiality and use your data only for the stated purpose.
8. Data Retention
We retain your personal data for as long as is necessary for the purposes described in this policy:
- Active enquiry data: Retained for up to 3 years from your last interaction
- Booking and transaction data: Retained for 7 years or as required by applicable law
- Analytics data: Retained for up to 26 months (as per standard analytics retention settings)
- Opt-out requests: A record of your opt-out is retained to ensure we do not contact you again
After the retention period, data is securely deleted or anonymised.
9. Cookies and Tracking Technologies
This Website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic.
Types of Cookies We Use
- Essential Cookies: Required for the Website to function (e.g., remembering your cookie consent preference). Cannot be disabled.
- Analytics Cookies: Used by Google Analytics to understand how visitors interact with the Website. Data is anonymised and aggregated.
- Marketing Cookies: Used by Google Ads or Meta Pixel (if active) to show relevant advertisements on other platforms. You may opt out via your browser or the platforms directly.
Managing Cookies
You can control and delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the Website. You can also use tools such as:
10. Third-Party Links
This Website may contain links to external websites — including the main project website (forbesproperty.in), Google Maps, and bank websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
11. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These include:
- HTTPS encryption for all data transmitted via this Website
- Access controls limiting who can view enquiry data
- Secure storage of form submissions
- Regular review of data handling practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
12. Your Rights
You have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Correction: Request correction of inaccurate or incomplete data
- Right to Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Right to Withdraw Consent: Withdraw your consent to marketing communications at any time by contacting us or replying "STOP" to any WhatsApp/SMS message
- Right to Object: Object to processing of your data for direct marketing purposes
- Right to Portability: Request your data in a structured, machine-readable format
To exercise any of these rights, please contact us at info@forbesflats.in or call +91 90905 04064. We will respond within 30 days.
13. Children's Privacy
This Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately at info@forbesflats.in and we will delete it promptly.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this policy periodically. Continued use of the Website after any changes constitutes your acceptance of the updated policy.